At the time of Samsung product verification, those products purchased outside of the local service area may not be accepted warranty service. In this case, the customer should check with the point of purchased for further information.
The length of warranty varies on the region and product, and the customer’s individual jurisdiction. SAMSUNG limited warranty policy applies to those products utilized under normal conditions as outlined by the product manual. Defective products will either be repaired or be replaced. SAMSUNG will not render services for those products applicable to the circumstances listed below. SAMSUNG will not be responsible for lost data, and limited warranty supplied by SAMSUNG is not intended for restoration of any lost data. Additionally, any costs incurred while attempting to restore lost data will not be reimbursed by SAMSUNG , it is highly recommended that you backup your data, once your product is received at Samsung, the ownership of the product and all content therein will be transferred to Samsung
* Stolen products and/or products purchased from an outside vendor
* Products used for commercial use (products used for quality testing), damage due to natural disaster, accident, shock, electric shock, products used in high temperature and/or high humidity outside the product specifications
* Products installed improperly, evidence of dismemberment of the product, used as a test product in various settings
* Damage due to mishandling and/or mistreating of product, modification of product, damaged label, and other physical damage(s)
* SAMSUNG may replace defective drives with a recertified drive, this recertified HDD has been tested by the most stringent Samsung test process.
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