Subscribe by RSS
What data recovery tools to buy if you want to start a data recovery business?
Free video data recovery training on how to recover lost data from different hard drives?
Where to buy head and platter replacement tools at good prices?
Data recover case studies step by step guide
I want to attend professional data recovery training courses
SalvationDATA is one of the most hot-discussed data recovery tools providers with their own data recovery tools factory, R&D center, clean rooms, training centers and distributors worldwide.
SalvationDATA has now the following 6 tools for data recovery, data backup and data clean:
HD HPE PRO-Hard disk head and platter Exchange professional HDD repair tool, it’s said this tool is so far the best data recoveryt tool you work in clean room environment to change the heads or remove the platters onto the donor drive.
HD Doctor Suite-This tool is used to Diagnose the patient disks, Repair firmware corruption and Bad Sectors, with ‘one click’ repair feature and support the latest models! HD Doctor Suite includes HD Doctor for Seagate, HD Doctor for Maxtor, HD Doctor for Hitachi and HD Doctor for Western Digital, HD Doctor for Samsung and HD Doctor for Toshiba/Fujitsu.
Data Compass-Integrates solutions to logical failure, physical failure and RAID failure supporting file systems of FAT, NTFS, HFS+/HFSX and EXT2(3). Data Compass has three versions, Data Compass Standard version, Data Compass Premium version and Data Compass Unlimited version.
Flash Doctor-Used to recover data from all NAND-based flash storage devices (SD, SM, MMC, XD, USB Pendrive, MemoryStick, CompactFlash etc.), except those slim cards using non-standard NAND chips, with damaged controller or any other front ends (PCB, etc.).
Data Copy King-Used to image and wipe hard drives and USB flash drives, it is one 1:1 hard drive duplicator with color touch screen.
File Extractor: Used to image or recover detected drives, mainly for drives with logical failures, bad sectors, it’s one simple version of Data Compass.
It’s said SD is also developping cell phone data recovery tools and will release soon!
Here we do want to listen to those who are using SalvationDATA data recovery tools? What on earth do you think of the quality of their tools, services and technique support? The price? any other information about your real experience about their tools are welcome for those who are planning to invest in their data recovery tools. Thanks again for sharing.
16 Comments
I can trust in the tools and the knowledge I’ve got. And I must confess my main tools come out of SalvationData!
I’m not trying to kiss up, but only telling the truth. To make a good diagnostic, the correct tools are half of the work, and in these to determine if it’s a heads-problem or a firmware-problem: Only with the right tool you can see the difference. SD gives me the possiblility better than the PC-3000 I knew from my former employer
I must say with the last updates in the SD doctors they work great, especially with the new updates in the DC Compass. The possibility to connect the DC Explorer to the Doctors saved data for some customers I couldn’t have saved in any other way, possibly also not with the PC-3000 I’m used to! This combo saved 2 WD’s of 1TB I don’t think I could have solved in another way without a headswap.
And you know how impossible this is!
If you open a WD Green 1TB, you almost instantly change the allignment between heads and platter. Only opening and closing them can make a succesful recovery very hard in my opinion.
If you swap the heads, you have to allign the heads again, and after that get the top head screw in the correct place again, which is at least twice as hard. I’m willing to try, but I can’t garantee a success rate higher than 15% (with my experience), so I’d rather not do these drives.
Had a think and it would be of benefit to us to be able to repair SD15 / MX15 (seagate / maxtor) firmware issues
Can the Seagate kit do the maxtor also? same drive i think anyway now that seagate is maxtor etc
Yes, you are right. Maxtor was purchased by ST and some maxtor drives are using Seagate technology! These maxtor drives are usually DiamondMax 21,DiamondMax 22,DiamondMax 23 and their model starts with STM.
SD15/MX15 these firmware belongs to Seagate Barracuda 7200.11 and 12! Only if the maxtor drives are seagate technology used, The seagate doctor works then, maybe not all, but the ones I tested are good supported!
Hello guys, I am using both pc3k flash and sd flash doctor, it’s sometimes hard to compare, but better than one alone, anyway, sd flash doctor is not as good as it says-has a success rate of 50% above, i had three usb flash drives using flash doctor, but only one is recovered, i will keep trying with pc3k flash and see if there’s hope. sometimes if luck likes you, the two flash tools will help to recover more. actually price of sd flash doctor and their service is attractive and impressive, this is true
Dear Ones,
Thanks a lot for sharing with us your experiences using SD data recovery tools, we sincerely welcome more about your comments and sincerely hope more people will join us.
We hope when you are posting comments here, be fair and be true to us, thanks in advance!
Let’s continue…
Data Recovery Salon
Free Data recovery magzine online
i got a drive in for recovery from a big estonian computer manufacturer said they couldn’t recover it, it is fujitsu 2.5″ with a lot of bad sectors, other Estonian data recovery companies scanned it without any result and I used Data compass and got all data recovered, although it took me 16 hours for the 80gb of data. So I love data compass.
PC3000 Flash VS SD Flash doctor
Some interesting info is found from HDD guru about the PC3k flash and SD flash doctor and the following information is shared by the author there ‘noteme’.
“I would like to share few thought about this product, it may be useful to other who are thinking of getting it:
PC3000 Flash is a well built unit, no doubt, however there are a few disappointing points about this unit:
1. Lack of updates, it seems the developer only 1 or 2 guys. I don’t think ACE will be able to catch up with the current flash updates if they have this stupid mindset.
2. Lack of supports, only 1 person dealing with flash issues, this is completely out of their mind.
3. Must pay for software updates, where do this come from? every year we must pay for 700 euro for software updates and technical support?
The question is, do you need this flash recovery? The answer is YES if you have a high volume of flash drives per week, else forget it.
I do not have SD Flash, but few things which are very appealing to me about SD Flash:
1. FREE UPDATES for life.
2. Supports are much better, i think SD Flash is catching up considering all flash controller manufacturers are based in China, and as you all know, info about new controller is easy acquired by SD (by hook or crook :D ). Whereas PC3000 flash will take longer time to decode a new controller, not to mention a single player developer.
I think SD or Softcenter will outsell PC3000 flash in near future.
If anyone is using SD flash, feel free to contribute your thoughts.”
I have some friends who are working in DR field and own both tools from SalvationDATA ans ACE. I have talked with them several times to know their opninion about these two tools. We do have the consensus that SD develops and improves a lot in recent years not only in products but also in customer service. The constant upgrade of tools can support more and more drive models and fix the problem easily. Especially the data compass and flash doctor, we do think these two tools are the most markable development for SalvationDATA. Unique features and innovative technology built in Data Compass and flash doctor which enable them can handle more and mroe problems which can’t fix by other tools. While, ACE is also a good manufacture for professional data recovery tools. But the tools are not suitable for beginners as they are very complicated to learn how to master. And their technical support and upgradess are charged, what means we will pay them continuous to get their support and tools upgrade. Not cost-effective!
Hello everyone, my pleasure to join your discussion, I am from Casut, Italy, I have all SD tools, I like Data Compass best and then HD HPE PRO, HD doctor suite and flash doctor takes more time to handle with, a little difficult to make best use of them, like the CMD mode for seagate doctor is difficult for me when I began to use them, I am much better at them now. By the way, I want to know if anybody here has some customized Italian user manual for Seagate doctor? I can only find Portuguese user manual for seagate doctor in SD forum. I will be very appreciated!
Wow, cool, so many ‘classmates’ here, I love it! I just received SD tools yesterday, I am from Mexico, I can not agree with Datasuperman more about the comment for Data Compass, the only package I opened yesterday is data compass package and I used it to recovered two Toshiba 500G drives with a lot of bad sectors, it’s great indeed and I will open other packages today and test!
I read some posts telling that data compass doesn’t support hard drives of capacity over 500GB, is it true? We often have a lot of 1TB, 1.5TB and even now 2TB drives. That can be a great pity for this data recovery tool.
Hello Johnson, Data Compass had the 500GB limit indeed, I am one user of all SD tools. But the new Data Compass Version 9.6 has removed the limit and is able to image drives of capacity within 2TB. Anyway, if you are at the initial stage of data recovery, you’d better learn more about hard drives and then take the data recovery tools, it helps you to save a lot of time to keep asking why is this and that.
Hi folks, I am an embedded software engineer, C programmer, and providing IT tech support for few years now, building pc’s, fixing them and selling them. I am usually recovering data on the most basic way, taking the HDD out of the tower, connecting it to other pc or docking station and if the drive responds copy the data. Recently i opened an IT lab for repairs and i really want to get into the data recovery field, i think it is fascinating and has huge financial potential. I am doing some research and it seems that Salvation Data tools are the most cost effective solutions. What tools do you think i should purchase from them? do i need the whole package at this stage, or does the Data Compass should do the job at this stage? if i buy the Data Compass, do i need also the HDD doctor, it seems that the DC solves also firmware issues, well not solving them but can access data and copy into new drive, am i right? which tools would you recommend? what is the learning curve for a technical engineer like myself which implemented RFC’s etc? do they have proper manual and documentation?
Will love to hear your ideas
I do recommend their data compass, it’s working well, but data compass is mainly for disk imaging and selective data recovery. i have 5 pieces here in my lab working all along. for firmware issue, data compass is not good at it and it’s not for it, dc only supports some firmware bypassing feture in Hitachi drives and firmware loading from either of the primary or secondard head. this is what i see on that one. we have many solution from different manufacturers, also our own as well. for dc, their manual is good but need updates, actually dc is very easy and you even don’t need to read the manual, lol, for me, yes. manuals for hd doctor for seagate and wd are a problem, some of the customers are using manuals from a third party-one customer of sd tools, her name is ann. she’s selling seagate and wd repair books, very detailed explained on how to use the sd hd doctors.
sorry to say, the only disadvantage is the usb2.0 transfer speed, if you just use it to recover data, it doesn’t affect much, but for imaging whole drives, i use our own solutions
hello to all, I am one new user of Salvation DATA tech. from zimbabwe, we are the only one there who have indeed the sd data recovery hardware solutions and we hope we can hear from you more about its tips and tricks if you have on sd tools. I agree with ontrack too, I love the data compass, it’s very very easy to use and recovering my clients’ data with a good success rate. I am dumb to the hd doctors, they are difficult to me and I am still in the process of remote assistance from sd support.
[…] customized data recovery training will continue to be held in all SalvationDATA data training centers in China, USA, UK, Japan, Malaysia, India, Pakistan, Taiwan, Singapore, […]
[…] you wish to learn more about SalvationDATA data recovery tools, please see How do you like SalvationDATA data recovery tools? Tags: Data Recovery Tools, HD Doctor, HD Doctor Suite, repair firmware, SalvationDATA, […]