The Desktop Management Interface (DMI) is a new method of managing computers in an enterprise. The main component of DMI is the Management Information Format Database, or MIFD (the DMI Pool Data).

If this error message appears at boot-up, the hard drive has not yet been interacted with during the boot. When the BIOS is “Verifying DMI pool data“, it is verifying the table of data it sends to the operating system (ie, to Windows).  If it is not successful, it should return an error. Wait a reasonable period of time for it to finish. It may make take some time, or it may be stuck.

At times, some systems may experience hang conditions after partitioning, formatting and initial bootup of a hard drive. The message, “Verifying DMI Pool Data” appears and the system hangs. This condition may continue after the drive has been removed.

Suggestions to Resolve the Condition:

1. Apply power to the computer.
2. Access the system BIOS.
* Set the drive type as None or Not Installed.
* Load BIOS Defaults
* Load SETUP Defaults
3. Save the BIOS changes and reboot the PC to a System Boot Diskette.
4. Shut down the PC after the memory count is displayed.
5. Reconnect the power and interface cables to the hard drive.
6. Access the System BIOS.
7. Auto-Detect the hard drive. Ensure that the LBA Mode option is enabled.
8. Save the BIOS changes and boot the PC with a System Diskette.
9. Partition and format the hard drive via the operating system.
10. Reboot the system. On bootup, the screen should read:
Verifying DMI Pool Data
Update Successful

The system should continue booting normally.

Other Possible Solutions:

1. Apply power to the computer.
2. Access the System BIOS.
3. Disable both the Internal and External CPU Cache. These features are located in either the “BIOS Features” or “Advanced Settings” options of the BIOS Setup.
NOTE: Consult the System or Motherboard User’s Manual for exact location of the Internal and External CPU Cache settings.
4. Save the BIOS changes and reboot the PC to a System Boot Diskette. On bootup, the screen should read:
Verifying DMI Pool Data
Update Successful

The system should continue booting normally.
5. After the system successfully boots, re-start the PC and access the system BIOS.
6. Enable the External CPU Cache. This feature is located in the “BIOS Features” or “Advanced Settings”.
NOTE: Consult the System or Motherboard User’s Manual for exact location of the External CPU Cache setting.
! WARNING ! User’s MUST re-enable this feature for optimal system performance.
7. Save the BIOS changes and reboot the PC to a System Boot Diskette. On bootup, the screen should read:
Verifying DMI Pool Data
Update Successful

The system should continue booting normally.

NOTE: If the aforementioned suggestions fail to resolve the issue, contact the system or motherboard manufacturer to:

* Remove the “Clear CMOS” Jumper and reset the system BIOS
* Obtain a Flash BIOS Upgrade

Further ideas to check for troubleshooting:

* The DMI POOL error is most often caused by a BIOS configuration error.  Simply load defaults for the BIOS and set the hard drive in the BIOS back to AUTO.  This will also take care of the possibility that the BIOS is corrupted.  We recommend that you contact your motherboard manufacturer for advice concerning this before performing this step.
* Disconnect all drives not required to boot the computer, such as the CD or DVD drive(s) or any slave or storage hard drive(s). If the computer then boots, successfully, power down the computer, reconnect one device, and boot up. If it boots up successfully again, repeat the process, reconnecting the devices one at a time. Experiment with different combinations of devices connected.
* The floppy diskette drive may be bad or not connected properly.
* Remove any floppy diskettes from the floppy drive.
* Power down the computer and then reseat all expansion and PCI boards and cards.
* Power down the computer and then remove any expansion or PCI cards not required to boot the computer (such as the sound card, the video card, etc).
* Enable “Reset Configuration Data” (may be “Force Update ESCD” in some CMOS / BIOS Setups) in the motherboard CMOS / BIOS Setup, in the PNP/PCI configuration.  (Rebooting will automatically disable it after it has completed its task.)

Information above is for your reference only, is provided as is without any warranty of any kind, either expressed or implied.

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